Willetton Library upgrade - phase 2

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Towards the end of 2019, the City undertook phase one of community consultation for the library upgrade, seeking feedback from library users and community groups as to what they see as important features in any modern library.

Willetton Library was transformed into an engagement hub with visual signage on entry and floor decals leading to an interactive engagement space. The engagement was promoted through the local newspapers, to the 25,000 library eNewsletter subscribers and through the City’s social media platforms, reaching over 13,000 people online.

Three-quarters of participants expressed the importance of maintaining a contemporary book collection for borrowing and reading, as well as having flexible and peaceful spaces to collaborate and study. Feeling connected and welcome to use the library as a place to interact and spend time with friends was of particular importance to library patrons.


Over the three week engagement period, there were 4,376 visits to Willetton Library. From these visits 2630 pieces of feedback were collected at the engagement hub and 211 surveys were completed online. This feedback provided in phase one forms the basis of the concept plan we are now sharing with you.



We are now moving to Phase 2 where we show you how your feedback has been incorporated into the concept designs.

We invite you to take a tour below and the photo galleries to view the draft images, then share your thoughts – do you love it? should we change it? We are inviting you to be vocal!


Towards the end of 2019, the City undertook phase one of community consultation for the library upgrade, seeking feedback from library users and community groups as to what they see as important features in any modern library.

Willetton Library was transformed into an engagement hub with visual signage on entry and floor decals leading to an interactive engagement space. The engagement was promoted through the local newspapers, to the 25,000 library eNewsletter subscribers and through the City’s social media platforms, reaching over 13,000 people online.

Three-quarters of participants expressed the importance of maintaining a contemporary book collection for borrowing and reading, as well as having flexible and peaceful spaces to collaborate and study. Feeling connected and welcome to use the library as a place to interact and spend time with friends was of particular importance to library patrons.


Over the three week engagement period, there were 4,376 visits to Willetton Library. From these visits 2630 pieces of feedback were collected at the engagement hub and 211 surveys were completed online. This feedback provided in phase one forms the basis of the concept plan we are now sharing with you.



We are now moving to Phase 2 where we show you how your feedback has been incorporated into the concept designs.

We invite you to take a tour below and the photo galleries to view the draft images, then share your thoughts – do you love it? should we change it? We are inviting you to be vocal!