How long is the survey open for?
The survey goes live to the public on Monday 19
March 2018 and closes at midnight on Friday 6 April 2018.
Who can complete the survey?
Who is excluded from completing the survey?
Who is doing this survey?
What is the purpose of this survey?
Why has this survey been done as a hypothetical ‘simulation’?
To encourage the person completing the survey to feel fewer limitations on the possible options for services.
Why is the survey so repetitive?
Why is the survey so long? Can it not be shorter?
Is the survey designed to trick me and change my answers?
Why am I restricted with responses, why can’t I include or exclude options?
How have the services and options been determined?
Are the services and options in the survey realistic to the City of Canning?
How have the costs of the service levels been determined?
The costs are indicative and have been determined through the use of budgets, estimates and assumptions. The costs represent realistic examples of how much each service would cost compared to other services.
Will the outcomes from this survey impact my individual rate statement?
What are the prizes?
How can I win a prize?
How are the prize winners chosen?
Marketintel will conduct a random draw through the use of a random number generator (each survey response has a unique identification number) on the finalisation of the survey (after Friday 6 April 2018).
How will I know if I have won a prize?
How will my personal information be used?
Will the survey time-out?
Will the survey auto-save my incomplete survey?
How long will the survey take to complete?
Will there be a report published on the survey results?
Yes, the data will
be analysed and compiled into a report by Marketintel. This full report will be
published (April/May 2018), unaltered by the City of Canning.
The City of Canning will also analyse the report and publish a critical analysis indicating the priorities that have been identified and possible outcomes.
What decisions will be made from this survey?
Can I get help completing the survey is English is not my first language?
The City can provide limited interpreting services through a third party to help people complete the survey. Please contact us for more information and to request assistance.
Can I access computers to complete the surveys?
Is there are a hard copy (printed) version of the survey available?
Can I contact anyone further about this survey?