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Whaleback Satisfaction Survey 2025

Help us improve your experience at Whaleback! We’re conducting a short survey to gather feedback on all aspects of our service, including the golf course, pro shop, driving range, cafe, and more. Your input is invaluable in shaping the future of our offerings and ensuring we meet your expectations.

Take a few minutes to share your thoughts and help us enhance your next visit! 

Thank you for your support!

Pro Shop

1.  

How satisfied are you with:

Pro Shop appearance
Pro Shop variety of products
Pro Shop staff approachability/service
Pro Shop prices vs large retail chains

Whaleback Cafe

2.  

How satisfied are you with:

Café appearance
Café menu
Café value for money
Café staff approachability/service
Alfresco dining area

Golf Course

3.  

How satisfied are you with:

Golf course condition
Golf booking system
Golf course value for money
Availability of golf carts
Condition of golf carts
Practice facilities condition (chipping/putting greens)

Driving Range

4.  

How satisfied are you with:

Overall Driving Range experience
Driving Range condition
Driving Range value for money
Toptracer technology at Driving Range

Communication

5.  

How satisfied are you with:

Communication from Whaleback
Ability to contact Whaleback (calls, emails, social media)

Facilities

6.  

How satisfied are you with:

Restrooms and Changerooms
Availability of parking spaces
7.  

Rank the following in order of importance to you when visiting Whaleback:

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8.  

How do you stay informed about Whaleback?

Please select all that apply
11.  

Are you aware that Whaleback has a hireable Function Room with a capacity of 150?

* required
12.  

Did you know Whaleback offers fresh beer on tap?

* required
13.  

Did you know that Whaleback serves freshly made pizzas, cooked in our own pizza oven?

* required
14.  

Have you ever tried one of the Café's monthly food and beer promotions?

* required
15.  

Have you ever entered one of Whaleback's promotional competitions (eg: Nearest the Pin, Guess the Winner, Golden Ball)?

* required
16.  

Are you aware that the Whaleback Café has a new menu, including a kids menu?

* required
17.  

Are you aware of the 'Just Ask' policy at the Pro Shop?

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Maximum 255 characters

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21.  

Did Whaleback meet your expectations?

Scale: 10 = significantly exceeded expectations and 1 = Significantly did not meet expectations
Enter your email address to go in the draw to WIN a Driving Range voucher (medium bucket, valued at $26 each)

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For the prize draw